And breathe... BreathWork Class
- When: Monday 9th of September, 2019, 12:30-1:30pm
- Where: The Classroom, RocketSpace London, 40 Islington High Street, N1 8EQ
UX/UI Designer at Nearsoft
The key to retaining and engaging your users is offering them a positive experience. It sounds simple, but it's easier said than done!
On March 30, Miguel Medina from Nearsoft's UX Team will show you how to use Service Blueprint to engage end users and improve UX. Service Blueprint is a UX mapping method used to analyze your complete service process flow. It is based on a collaborative technique that displays a process’s functions above and below your users' line of visibility. All backstage operations are documented and aligned with the User Experience on the front end.
This session will be followed by Office Hours for members who would like some one-on-one time with the presenter (sign up for Office Hours here).
Here are some of the topics we will cover:
And much more!
11:45 am - 12:00 pm | Lunch Served
12:00 pm - 12:10 pm | Introductions
12:10 pm - 12:20 pm | Service Blueprint Introduction
12:20 pm - 01:00 pm | Blueprint Exercise
01:00 pm - 01:10 pm | Service Ideation Intro
01:10 pm - 01:50 pm | Service Ideation Exercise
01:50 pm - 02:00 pm | Wrap up
02:15 pm - 04:00 pm | Office Hours (sign up here)
Please note that this event is open to RocketSpace campus and corporate innovation members only.
For a limited time, we're offering a special deal of 50% off your first month. Book a Tour & Claim Your Discount.Request A Tour